Pricing Gouging during Covid-19: Really?

With price gouging continuing and unscrupulous trading for those ‘in-demand’ products being as prevalent as ever, is it morally wrong to try to balance it all with falling fuel prices and record lows for the cost of home heating oil in Northern Ireland?

National Cyber Security Centre launches ‘Cyber Aware’ campaign during Covid-19

Staying safe online during the coronavirus outbreak is just as important as ever, perhaps even more. Learn how to spot and report phishing emails and what to look for when it comes to being ‘cyber aware’. It’s a shame that we have to think this way, but there’s always someone ready to jump on the back of a global pandemic…

Your Toolkit for Remote Working

Because of Covid-19, we’ve become silo in both business and society. But will we ever return to the fast-paced working world, or will home working become part and parcel of everyday life?

Read our Toolkit to understand the benefits of homeworking and what products you’ll need to survive…

Artificial Intelligence

Have we genuinely reached the stage where some glorified piece of computer hardware, filled with information we’ve given it – sometimes freely, other times unwittingly – is ready to raise its robotic hand and take us humans on?

Read on to learn more about the future of robotics and the pros and cons of using Artificial Intelligence…

Call Recording: How to stay Compliant

If not recording calls is giving you a major headache, read our guide on how to make the most of Call Recording equipment, so you can make it work for your organisation. There are a host of reasons why having a full audited call trail is an operational must.

Stay compliant in the workplace, while protecting your brand and reputation through corroborative recorded evidence…

Meetings: Productive or unproductive? That is the question

Do you often feel like you have more meetings than hot meals, yet after almost half of your working life spent sitting around a table, you’ve little to show for it?

Read on to learn more about making meetings more productive by using the right technology to fuel creativity…

5G: What’s it all about?

It’s hard to imagine a world without digital connectivity. And it’s even harder to imagine a future that doesn’t hold more change than the fast paced change we’ve already witnessed since the introduction of the World Wide Web in 1990.

All these possibilities are happening because of fast-paced technological advancements.

And that’s not going to change…

Telecommunications: Where it all began

We’ve all watched the odd western and can picture the familiar smoke signals that the Native Americans sent to warn that the White Men were approaching. Those smoke signals were used to transmit messages and to warn that danger, of some sort, was on the horizon. So if you think communication is new invention that was brought about by digital transformation, think again…

The Telecom Industry’s Dirty Little Secret: Toll Fraud

Toll Fraud, also known as VoIP fraud, is when a hacker accesses your phone system to make fraudulent calls from your account, usually to international destinations.
They do this by using the latest technology and software to identify insecure systems and find their weak spots.

The stolen call traffic is usually sold…

ISDN Switch off: The 2020 count down

Whatever your plans for 2020, don’t ignore the ISDN switch off, which starts to phase out from 2020.

In 2015, BT announced that it would stop taking new ISDN orders with effect from 2020, so that it can work towards switching ISDN off completely…

So make sure your organisation is ready for the big ISDN switch off…