Privacy Policy
Effective Date: 17 October 2025

Standard Utilities (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, hellosu.com.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Personal information you provide directly, such as your name, email address, phone number, or other contact details when you make an enquiry.

  • Usage information, including your IP address, browser type, pages visited, and time spent on our site, collected via cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to enquiries or requests you submit through our website.

  • To provide and improve our services.

  • To communicate important updates regarding our website or services.

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who help us deliver our services, such as IT support providers, but only to the extent necessary to perform these services.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience, analyse site traffic, and customise content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data, subject to any legal obligations.

  • Object to or restrict the processing of your personal data.

To exercise your rights, please contact us at: support@hellosu.com

7. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: support@hellosu.com
Website: hellosu.com